General information only
Website content is general information and does not replace a property-specific assessment, technical advice, a written proposal or the rules of an energy-efficiency program.
Legal
Website terms
These terms apply to use of this website. Separate proposal, installation and program documents will apply if you proceed with an upgrade.
Book a home assessment ↗No guarantee of eligibility or savings
References to rebates, incentives, energy efficiency, running costs or potential savings are indicative only. Eligibility, incentive values, equipment suitability, installation requirements and actual energy costs depend on individual circumstances and current rules.
Gridwell’s role
Gridwell coordinates the customer process and may arrange services with third parties. Installation and regulated technical work are carried out by appropriately licensed and accredited parties.
Enquiries are not bookings
Submitting an assessment request does not create an installation contract, reserve an installation date or guarantee a product, price or incentive. Any proposal must be reviewed and accepted separately.
Accuracy and availability
We aim to keep website information accurate and current, but program rules, product availability and service areas may change. We may update, suspend or withdraw website content without notice.
Australian Consumer Law
Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.
Governing law
These website terms are governed by the laws applicable in the Australian state or territory in which Gridwell’s relevant service is supplied, and the laws of Australia.
Important
Final customer-facing terms, warranty allocations, cancellation rights, payment terms and legal entity details must appear in the formal proposal and contract used for each upgrade.
Your next step
Start with a practical conversation.
Tell us what is happening at home. We will help you make sense of the options.
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